This week in my business has been very busy looking at mistakes from a couple of hasty wood flooring companies. I’m not a certified wood floor inspector, but I try to look objectively at problems and be empathetic to the homeowner. It is not ethical for me to bash companies in an attempt to gain work for the company. Read on because I want to explain a few things:
When you hire someone to refinish your hardwood floors, particularly on a large project with a dark stain color there are a number of things you should know:
- If you provide a company with a 50% deposit to begin a project, then the cost to hire another company to fix and refinish an improperly stained or refinished floor WILL exceed the remaining balance you owe to the company at fault.
- If your state has a contractors board, then it will take generally four to six months by the time the problem is resolved and you are awarded any monies to remedy the faulty work. Usually this is paid from the bond of the company at fault. If you hire an unlicensed contractor, then you are pretty much out of luck.
- Most states have a “right to fix” clause that allows the contractor at fault to fix the problem. Usually this is 10 days. If you hire someone else to fix the work without following this procedure then you will pretty much lose your case against the contractor at fault.
I’ve witnessed a number of pretty defective floors lately. One floor project was a $9000 refinish that was pretty poorly done. It would not be possible for a quality contractor to fix the work for the remaining $4500. Who wants to lose $4500? Not me and I hope you don’t either.
My advice to you is to get references and thoroughly research your contractor’s background in doing similar projects to yours. I used dark stain refinishing in this example because it can be very high risk for failure, but this post applies to any project out there.
If you have any experiences, please share your thoughts.